In a world where automation is advancing and technology is redefining the accountant’s role, the one thing that cannot be outsourced is trust. Yet, few know how to truly earn it—and even fewer know how to speak its language.

In this dynamic keynote, sales and communication strategist Carlos M. Garcia explores a new path forward: the Trust Triangle, a human-centered approach to leadership and client engagement built on Curiosity, Empathy, and Courage.

You’ll discover:

• Why leading with curiosity helps you uncover insights that spreadsheets can’t

• How empathy creates powerful alignment with clients and team members

• What courageous questions sound like—and how they spark decisive action

• The subtle cues that reveal whether someone truly trusts you (or doesn’t)

• Everyday words that unintentionally erode trust—and what to say instead

If you’ve ever walked out of a conversation knowing something just didn’t click—or found yourself doing too much of the work without enough of the impact—this session will help you recalibrate the way you lead, listen, and inspire.

Because in this expedition of innovation, trust isn’t just a soft skill—it’s your most strategic asset.